Do Quality Metrics Increase Cost and Undermine Performance in Health Care?

November 7, 2012 Grand Rounds Video: Do Quality Metrics Increase Cost and Undermine Performance in Health Care?


, Professor
Orthopaedic Surgery Resident
Heero Hacquebord, BS, MBL, Principal, Apt Leadership, LLC

Do quality health metrics increase costs and undermine quality? In this presentation, Dr. Jacques Hacquebord, and his father, Heero Hacquebord, introduce metrics in healthcare as a key component and strategy for improving healthcare performance and quality. This presentation highlights popular current metrics strategies and theories that so far have not been effective, as well as new theories and their predictive value for improving quality and performance.